Privacy Policy

Last updated: March 4, 2026

1. Introduction

Welcome to Bringup Labs ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our robotics platform services. Bringup Labs is a platform that helps teams design, deploy, and scale intelligent robots — from data collection to fleet management.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller for your personal information is Bringup Labs. For any privacy-related inquiries, you can contact us at privacy@bringup.dev.

3. Information We Collect

3.1 Account Information

When you create an account on Bringup Labs, we collect:

  • Email address (primary identifier)
  • Full name
  • Profile image (from Google OAuth, where applicable)
  • Account preferences and settings

3.2 Platform Usage Analytics

For visitors and users of our platform, we collect:

  • Email addresses (submitted voluntarily when joining our waitlist or signing up)
  • Geographic location (IP-based, for analytics purposes)
  • Visit timestamps and session duration
  • Device and browser information
  • Page interaction analytics

3.3 Payment Information

Payment processing is handled entirely by our third-party payment provider. We do not store payment card details or banking information on our servers.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Consent: For email marketing and non-essential analytics
  • Contract: To provide our platform services
  • Legitimate Interest: For platform security, fraud prevention, and service improvement
  • Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

5.1 For Registered Users

  • Authenticate and maintain your account
  • Process payments through our payment provider
  • Provide customer support
  • Send important service updates and notifications
  • Improve our platform and develop new features

5.2 For Waitlist & Website Visitors

  • Send launch notifications and early access updates via email
  • Provide anonymized analytics about platform engagement
  • Track user engagement for optimization purposes

6. Third-Party Services and Data Sharing

We integrate with the following third-party services. By using Bringup Labs, you also agree to their respective privacy policies:

6.1 Google OAuth

  • Used for authentication, account creation, and Google Drive integration
  • We request only the minimum necessary scopes: email, profile, and drive.file
  • Google user data is not shared with third parties, used for advertising, or used for any purpose beyond what is described in this policy
  • Subject to Google's Privacy Policy

6.2 Google Drive API

We use the Google Drive API with the drive.file scope, which grants access only to files that Bringup Labs has created or that the user explicitly opens through our application. This scope does not grant access to all files in your Google Drive.

  • We access only files that you explicitly select or that our application creates on your behalf (e.g., exporting robotics data or workflow configurations to your Drive)
  • Google Drive data is used solely to enable file storage and retrieval features within the Bringup Labs platform
  • We do not read, modify, or delete files outside of what you explicitly initiate through our application
  • Drive file data is not shared with third parties, used for analytics, advertising, or any purpose beyond the specific feature you invoked
  • Our use of Google Drive data complies with the Google API Services User Data Policy, including the Limited Use requirements

6.3 Payment Processor

  • Handles all payment processing and subscription management
  • We receive only payment status notifications
  • We do not store your card or banking details

6.4 Email Services

  • Used to send transactional and notification emails
  • Email addresses are transmitted securely and not sold to third parties

Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Data Retention

  • User accounts: Retained until account deletion is requested
  • Google OAuth & Drive tokens: Stored securely for as long as you have an active account or until you revoke access via your Google Account permissions
  • Analytics data: Retained for platform performance optimization
  • Email addresses: Retained until unsubscribe or deletion request
  • Payment data: Retained by our payment provider according to their policies

8. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at privacy@bringup.dev. We will respond within 30 days.

9. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication protocols, regular security assessments, and access controls. However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers, including adequacy decisions and standard contractual clauses.

11. Cookies and Tracking

We use essential cookies for authentication and functionality. Analytics cookies are used with your consent to improve our services. You can manage cookie preferences through your browser settings.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify users of material changes via email and update the "last updated" date. Continued use of our services after changes constitutes acceptance.

14. Contact Information

For any questions about this Privacy Policy, to exercise your rights, or to request account deletion, please contact us:

15. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority or get in touch with us at privacy@bringup.dev, so that we can improve our services.

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